Frequently Asked Questions

GovTracks is a business continuity platform for county government. Each Track is built around the work a department already does — licensing, Fiscal Court, roads, animal services, HR, fire, accounts payable, facilities, and planning and zoning — so the record stays when people change.

No. Counties typically start with the department that feels the most paper, counter traffic, or institutional-knowledge risk, then add Tracks as they are ready. Import does not lock you into a single big-bang cutover.

Where a process has a fee — licenses, adoptions, reservations, permits — GovTracks can take integrated card or ACH payments and attach the receipt to the same record as the application.

Yes. Role-based access, durable digital records, and government-oriented hosting options (including department-hosted FireTracks) are part of the product family. A demo walks through how that maps to your county.

Use the Contact page or the Request a Demo button in the header. Tell us which departments you want to modernize first and we will schedule a walkthrough.